Terms & Conditions
Availability and Delivery
All SCULPERE Bespoke services & Selected Jewellery products are made to order. Our delivery time frame is approximately 22 working days for Bespoke apparel and shoes. Products like Ready cufflinks, Tie, Pocket square, Shirt and other accessories delivery time frame is 5 to 7 working days. Please note that delivery time will vary from product to product and cannot be guaranteed.
Service Limits & Alterations of bespoke products
(A) We are currently providing our bespoke services only in Bengaluru Karnataka. Therefore all the order placed from Bengaluru can avail this facility of alteration in person. Our Master team will ensure the fittings at no extra cost.
(B) If the measurements have given by customer through Online Measurement & Styling Platform and customer is in out of service limit area. Then We will provide alteration reimbursement up to INR 2500 depending upon the garment type. SCULPERE holds no responsibility of any damage done by your tailor and provide no refund. Reimbursement can be claimed by mailing us a alteration bill copy. Claims will be settled with in 10-15 working days.
(C) Online Measurement and styling Platform, which enables every customer to fill the exact measurements and styling details to fulfil the order. This provides “how to take measurement” guide on online measurement platform to help you get the right fit, to avoid alterations. However, the responsibility of giving the accurate measurements lies with the customer. Sculpere holds no responsibility of the measurements provided by the customer or no refund on any condition. You can always call us or mail us (email@example.com) to enquire.
Return Policy & Shipping
We do not accept returns for bespoke garments & Selected Jewellery products as they are custom-made to your preference and body measurements. If you believe your garment could be adjusted for a better fit, please check Alteration Allowances. We provide alteration reimbursement up to INR 2500 depending upon the garment type (Only for Out of service limits). You can read more about our alteration reimbursement allowance in Measurements & Alterations.
Online readily available products like cufflinks, Pocket Square, Tie, Belt, Wallets cannot be exchanged and returns. Returns or exchange are possible only, if you receive faulty or different products from selection. Customer has to inform this by writing at firstname.lastname@example.org or calling us with in 48 hours of delivery.
If there are any issues with the quality or fabrication of your garments, please email email@example.com within 48 hours of delivery. Within the email, please describe your concerns with the garments and attach relevant photos. Our customer service executive team will reach out within 2 working days to help resolve the issue. SCULPERE will only accept products that are in good and unworn condition. We reserve the right to deny the issuance of a refund to any order that is believed to have been previously worn or damaged. SCULPERE will not accept products that have been altered or amended in any way. Customers are responsible for return shipping charges.
Sculpere offers free shipping in India (Check your pin codes at checkout cart for serviceability). For international orders over USD $700 shipping is free. On orders under USD $700 we charge a flat rate of USD $50.
Whilst we try to ensure that all details, descriptions and prices that appear on the SCULPERE website are accurate, errors may occur. If we discover an error in the price of any product or service that you have ordered from us, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you decide to cancel your order after fulfilling all payments, we will ensure that you receive a full refund. All prices are inclusive of Indian GST. For shipments outside of India, you will be solely responsible for calculating and paying any and all taxes, customs duties, fees, etc., imposed by the destination country in relation to the products or services. There may be additional delivery costs where applicable.
All of our prices include GST. Payments may be made with MasterCard, Visa or American Express, PayPal, PayU, CC Avenue, UPI, Wallets. The safety of your credit card information is of paramount importance to us. We do not store any credit card information and your payment details are automatically encrypted. Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure that there are sufficient funds to fulfil the transaction. Products will not be dispatched and services will not be performed until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
Trademark, Copyright and Restrictions
This site is controlled and operated by Manom Luxury Retail Pvt Ltd. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and ontrolled by us or by other parties that have licensed their material to us. Material on www.thesculpere.com
website owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written
consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Information on the SCULPERE website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience
this may cause you. In the event that there are inaccuracies between the product you have ordered and the product you have received, you may return it with the original SCULPERE packing receipt. Please see our Return Policy for further details.
Our liability related to your use of the website and/or our products is limited to the value of the goods sold to you.
We store your measurements for future reference. Based on the selected fit, we add a “loosening” margin to your measurements:
- Regular Fit : We add 3.5" to the chest measurement and 2" to the waist measurement.
- Slim Fit : We add 2.5" to the chest measurement and 2.5" to the waist measurement.
The parties referred to in these Terms of Service shall be defined as follows:
1. Owner, Us, We: The Owner, as the creator, operator, and publisher of the Website, makes the Website, and certain Services on it, available to MANOM LUXURY RETAIL PVT LTD, Owner, Us, We, Our, Ours and other first-person pronouns will refer to the Owner, as well as all employees and affiliates of the Owner_
2. You, the User, the Client: You, as the user of the Website, will be referred to throughout these Terms of Service with second-person pronouns such as You, Your, Yours, or as User or Client For the purpose of these Terms of Service, the term “User” or “you” shall mean any natural or legal person who person is accessing the Website_ The term “‘Your’ shall be construed accordingly_
3. Parties: Collectively, the parties to these Terms of Service (the Owner and You) will be referred to as Parties_
ASSENT & ACCEPTANCE
By using the Website, You warrant that You have read and reviewed these Terms of Service and that You agree to be bound by it. If You do not agree to be bound by these Terms of Service, please leave the We immediately. The Owner only agrees to provide use of this Website and Services to You if You assent to these Terms of Service_ Further, based on the Services obtained by a User, additional terms and conditions in respect of the specific Services may apply, which shall be deemed an agreement between the Users and the Owner.
You must be at least 18 (eighteen) years of age to use this Website or any Services contained herein. By using this Website, You represent and warrant that You are at least 18 years of age and may legally agree to these Terms of Service. The Owner assumes no responsibility or liability for any misrepresentation of Your age.
ABOUT THE SITE
The Website is an online store which carries out sale of the following: Men’s wear Cufflinks, Buttons, Brooches, Pocket Square, Tie, Belt, Wallets, Bags, Shoes. And bespoke services for men’s wear Suits, Trouser, Shirt etc. We reserve the right to refuse service or refuse to sell the products on the Website at our sole discretion to anyone for any reason at any time.
The Website does not screen or censor the users who register on and access the Website. You assume all risks associated with dealing with other users with whom you come in contact through the Website. You agree to use the Website only for lawful purposes without infringing the rights or restricting the use of this Website by any third party.
LICENSE TO USE WEBSITE
The Owner may provide You with certain information as a result of Your use of the Website or Services_ Such information may include, but is not limited to, documentation, data, or information developed by the Owner, and other materials which may assist in Your use of the Website or Services (“Owner, Materials’). Subject to these Terms of Service, the Owner grants You a non-exclusive, limited, non-transferable and revocable license to use the Owner Materials solely in connection with Your use of the Website and Services. The Owner Materials may not be used for any other purpose and this license terminates upon Your cessation of use of the Website or Services or at the termination of these Terms of Service.
As a user of the Website or Services, You may be asked to register with Us. When You do so, You will choose a user identifier., which may be Your email address or another term, as well) as a password. You may also provide personal information, including, but not limited to, Your name. You are responsible for ensuring the accuracy of this information. This identifying information will enable You to use the Website and Services. You must not share such identifying information with any third party and if You discover that Your identifying information has been compromised, You agree to notify Us immediately in writing. Email notification will suffice. You are responsible for maintaining the safety and security of Your identifying information as well as keeping Us apprised of any changes to Your identifying information. The billing information You provide US, including credit card, billing address and other payment information, is subject to the same confidentiality and accuracy requirements as the rest of Your identifying information. Providing false or inaccurate information, or using the Website or Services to further fraud or unlawful activity is grounds for immediate termination of these Terms of Service. The Owner reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.
PRIVACY INFORMATION & POLICY
Through Your Use of the Website and Services, You may provide Us with certain information. By using the Website or the Services, You authorize the Owner to use Your information in India and any other country where We may operate.
1. Information We May Collect Or Receive: When You register for an account, You provide Us with a valid email address and may provide Us with additional information, such as Your name or billing information. Depending on how You use Our Website or Services, We may also receive information from external applications You use to access Our Website, or We may receive information through various web technologies, such as cookies, log files, clear gifs, web beacons or
2. How We Use Information: We use the information gathered from You to ensure Your continued good experience on Our website, including through email communication. We may also track certain of the passive information received to improve Our marketing and analytics, and for this, We may work with third-party
3. How You Can Protect Your Information: If You would like to disable Our access to any passive information We receive from the use of various technologies, You may choose to disable cookies in Your web Please be aware that the Owner will still receive information about You that You have provided, such as Your email address. If You choose to terminate Your account, the Owner will store information about You.
ASSUMPTION OF RISK
The Website and Services are provided for communication purposes only You acknowledge and agree that any information posted on Our Website is not intended to be legal advice, medical advice, or financial advice, and no fiduciary relationship has been created between You and the Owner. You further agree that Your purchase of any of the products on the Website is at Your own risk. The Owner does not assume responsibility or liability for any advice or other information given on the Website.
SALE OF GOODS/SERVICES
The Owner may sell goods or services or allow third parties to sell goods or services on the Website. The Owner undertakes to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, the Owner does not guarantee the accuracy or reliability of any product information and You acknowledge and agree that You purchase such products at Your own risk.
REVERSE ENGINEERING, I SECURITY
You agree not to undertake any of the following actions:
1. Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Website or Services;
2. Violate the security of the Website or Services through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network.
The Owner does not accept responsibility for the security of Your account or content You agree that Your use of the Website or Services is at Your own risk.
You agree to defend and indemnify the Owner and any of its affiliates (if applicable) and hold Us harmless against any and all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to Your use or misuse of the Website or Services, Your breach of these Terms of Service, or Your conduct or actions. You agree that the Owner shall be able to select its own legal counsel and may participate in its own defence, if the Owner wishes.
You are strictly prohibited from using the Website or any of the Owner’s Services for illegal seam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.
THIRD-PARTY LINKS & CONTENT
The Owner may occasionally post links to third party websites or other services. You agree that the Owner is not responsible or liable for any loss or damage caused as a result of Your use of any third party services linked to from Our Website.
MODIFICATION & VARIATION
The Owner may, from time to time and at any time without notice to You, modify these Terms of Service. You agree that the Owner has the right to modify these Terms of Service or revise anything contained herein. You further agree that all modifications to these Terms of Service are in full force and effect immediately upon posting on the Website and that modifications or variations will replace any prior version of these Terms of Service, unless prior versions are specifically referred to or incorporated into the latest modification or variation of these Terms of Service.
1. To the extent any part or sub-part of these Terms of Service is held ineffective or invalid by any court of law, You agree that the prior, effective version of these Terms of Service shall be considered enforceable and valid to the fullest extent
2. You agree to routinely monitor these Terms of Service and refer to the Effective Date posted at the top of these Terms of Service to note modifications or variations. You further agree to clear Your cache when doing so to avoid accessing a prior version of these Terms of Service. You agree that Your continued use of the Website after any modifications to these Terms of Service is a manifestation of Your continued assent to these Terms of Service.
3. In the event that You fail to monitor any modifications to or variations of these Terms of Service, You agree that such failure shall be considered an affirmative waiver of Your right to review the modified Agreement
This Agreement constitutes the entire understanding between the Parties with respect to any and all use of this Website. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of this Website.
The Owner may need to interrupt Your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that Your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that the Owner shall have no liability for any damage or loss caused as a result of such downtime.
TERM, TERMINATION & SUSPENSION
The Owner may terminate these Terms of Service with You at any time for any reason, with or without cause. The Owner specifically reserves the right to terminate these Terms of Service if You violate any of the terms outlined herein, including, but not limited fo r violating the intellectual property rights of the Owner or a third party, failing to comply with applicable laws or other legal obligations, and/or publishing or distributing illegal material. If You have registered for an account with Us, You may also terminate these Terms of Service at any time by contacting Us and requesting termination. Please keep in mind that any outstanding fees will still be due even after termination of Your account. At the termination of these Terms of Service, any provisions that would be expected to survive termination by their nature shall remain in full force and effect.
You agree that Your use of the Website and Services is at Your sole and exclusive risk and that any Services provided by Us are on an “As Is” basis. The Owner hereby expressly disclaims any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. The Owner makes no warranties that the Website or Services will meet Your needs or that the Website or Services will be uninterrupted, error-free, or secure. The Owner also makes no warranties as to the reliability or accuracy of any information on the Website or obtained through the Services. You agree that any damage that may occur to You, through Your computer system, or as a result of loss of Your data from Your use of the Website or Services is Your sole responsibility and that the Owner is not liable for any such damage or loss.
All information, software, products, services and related graphics are provided on this site is “as is and “as available’ basis with without warranty of any kind, either expressed or implied. The Website disclaims all warranties, expressed or implied including, without limitation, all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement or arising from a course of dealing, usage, or trade practice. Company makes no representation about the suitability of the information, software, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services.
The Website makes no warranty that the use of the Website will be uninterrupted, timely, secure, without defect or error free. You expressly agree that use of the site is at your own risk. The Website shall) not be responsible for any content found on the Website.
Your use of any information or materials on this site or otherwise obtained through use of this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
The Website assumes no responsibility for the accuracy, currency, completeness or usefulness of information, views, opinions or advice in any material contained on the Website_ Any information of third parties or advertisers is made available without doing any changes and so the Website cannot guarantee accuracy and is not liable to any inconsistencies arising thereof. All postings, messages, advertisements, photos, sounds, images, text, files, video or other materials posted on, transmitted through, or linked from the Website, are solely the responsibility of the person from whom such Content originated, and the Website does not control, and is not responsible for Content available on the Website.
There may be instances when incorrect information is published inadvertently on our Website or in the Service such as typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Any errors, inaccuracies or omissions, may be corrected at our discretion at any time and we may change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
The Website shat) not be responsible for any interaction between you and the other users of the Website. Under no circumstances will the Website be liable for any goods, services, resources or content available through such third-party dealings or communications, or for any harm related thereto. The Website is under no obligation to become involved in any disputes between you and other users of the Website or between you and any other third parties. You agree to release the Website from any and all claims, demands, and damages arising out of or in connection with such dispute. You agree and understand that while the Website has made reasonable efforts to safeguard the Website, it cannot and does not ensure or make any representations that the Website or any of the information provided by You cannot be hacked by any unauthorized third parties. You specifically agree that the Website shall not be responsible for unauthorized access to or alteration of Your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through the Website.
You specifically agree that the Website is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. You specifically agree that the Website is not responsible for any content sent using and for included in the Website by any third party.
The Website has no liability and will make no refund in the event of any delay, cancellation, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense omissions delays or acts of any government or authority.
You will be solely responsible for any damages to your computer system or loss of data that results from the download of any information and/or material. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
In no event shall the Website be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits„ arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide Services, or to deliver the products or for any information, software, products, services and related graphics obtained through the site, or any interaction between you and other participants of the Website or otherwise arising out of the use of the Website, damages resulting from use of or reliance on the information present, whether based on contract, tort, negligence, strict liability or otherwise, even if the Website or any of its affiliates/suppliers has been advised of the possibility of damages. If, despite the limitation above, the Company i8 found liable for any loss or damage which arises out of or in any way connected with the use of the Website and/ or provision of Services, then the liability of the Company will in no event exceed, 50% (Fifty percent) of the amount you paid to the Company in connection with such transaction(s) on this Website.
You accept all responsibility for, and hereby agree to indemnify and hold harmless the company from and against, any actions taken by you or by any person authorized to use your account, including without limitation, disclosure of passwords to third parties. By using the Website, you agree to defend, indemnify and hold harmless the indemnified parties from any and all liability regarding your use of the site or participation in any site’s activities. If you are dissatisfied with the Website, or the Services or any portion thereof, or do not agree with these terms, your only recourse and exclusive remedy shall be to stop using the site
LIMITATION ON LIABILITY
The Owner is not liable for any damages that may occur to You as a result of Your use of the Website or Services, to the fullest extent permitted by law. The maximum liability of the Owner arising from or relating to these Terms of Services are less the 10%.
LANGUAGE: All communications made or notices given pursuant to these Terms of Service shall he in the English language.
JURISDICTION, VENUE & GOVERNING LAW: Through Your use of the Website or Services, You agree that the laws of the India shall govern any matter or dispute relating to or arising out of these Terms of Service, as well as any dispute of any kind that may arise between You and the Owner, with the exception of its conflict of law provisions_ In case any litigation specifically permitted under these Terms of Service is initiated, the Parties agree to submit to the exclusive jurisdiction of the courts at Bangalore, India The Parties agree that this choice of law, venue, and jurisdiction provision is not permissive, but rather mandatory in nature_ You hereby waive the right to any objection of venue, including assertion of the doctrine of forum non convenient or similar doctrine.
SEVERABILITY: If any part or sub-part of these Terms of Service is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and sub-parts will be enforced to the maximum extent In such condition, the remainder of these Terms of Service shall continue in full force.
NO WAIVER: In the event that We fail to enforce any provision of these Terms of Service, this shall not constitute a waiver of any future enforcement of that provision or of any other provision. Waiver of any part or sub-part of these Terms of Service will not constitute a waiver of any other part or sub-part.
HEADINGS FOR CONVENIENCE ONLY: Headings of parts and sub-parts under these Terms of Service are for convenience and organization, only Headings shall not affect the meaning of any provisions of these Terms
NO AGENCY, PARTNERSHIP OR JOINT VENTURE: No agency, partnership, or joint venture has been created between the Parties as a result of these Terms of No Party has any authority to bind the other to third parties.
ELECTRONIC COMMUNICATIONS PERMITTED: Electronic communications are permitted to both Parties under these Terms of Service, including e-mail or fax For any questions or concerns, please email Us at the following address: firstname.lastname@example.org